Visit the Hub for a unique, highly interactive and connected experience. The Hub offers delegates a rich, cohesive environment for networking, discussions, inspirational presentations and learning. Quite unlike a traditional expo hall, the Hub is at the heart of Digital Disruption and everything that happens outside the conference rooms happens here! Each area of the Hub is an integrated experience around the conference themes: Virtualization, Internet of Things, and Customer Experience Management.
- Catalysts
- Communities
- Customer Centricity & Big Data Analytics Community
- Internet of Things Community
- Virtualization Community
- TM Forum Community
- E-resources
- Executive Appointment Service
- Exhibitors
- Lightning Talks
- Lunch
- Meet an Expert
- Networking
- Press Center
- Publications and Posters
- Scheduling Service
- Theater
- Tours
- VIP and Speaker Lounge
Catalysts
Our community experiences include live demonstrations of our current Catalyst projects – multi-company teams who rapidly develop solutions that meet the needs of digital economy service providers and end users of all kinds.
Catalyst Appointments: Sign up to meet with the Catalyst demonstration teams of your choice. Set up one or multiple appointments with the project groups whose work interests you.
Sign up HERE in advance to guarantee your slot or stop by on site.
Communities
Visit and explore our interactive communities. Within the Hub, each community center has an area where key topics come to life:
Our community experiences include live demonstrations of our current Catalyst projects – multi-company teams that rapidly develop solutions to meet the needs of service providers and end users of all kinds in the digital economy.
Learn about the TM Forum best practices, standards, tools and the APIs that are being used by companies all over the world to conquer business and operational challenges. Through presentations, demonstrations, tours, activities and appointments with experts and our member engagement team, find out how to get started, get trained, implement and become conformant to our flagship Frameworx standards suite.
Customer Experience Management Community
Visit and explore our interactive community for big data and customer experience management. See examples of the business drivers in action: increasing revenue, reducing operating costs and increasing customer retention.
This community experience includes live demonstrations of our current Catalyst projects – multi-company teams that rapidly develop solutions to meet the needs of service providers and end users of all kinds in the digital economy.
Learn about the TM Forum best practices including:
- Assessing customer experience management current capabilities and the CEM Maturity Model
- Using the CEM Lifecycle to provide a common language around customer touch points and to provide a standardized resource and approach for mapping customer journeys
- Using more than 475 metrics to enable measurement of each part of the customer lifecycle in detail
Internet of Things Community
Visit and explore our interactive community center for the Internet of Things. With over 20-50 billion devices connecting online in the next five years, the Internet of Things (IoT) transformation is the next great ICT disruptive event that will change both social norms and how business is conducted in a new technology framework.
This community experience includes live demonstrations of our current Catalyst projects – multi-company teams that rapidly develop solutions to meet the needs of service providers and end users of all kinds in the digital economy.
Learn about the TM Forum work in progress including a new set of cross-industry blueprints that will focus on IoT verticals like: Digital Health, Smart Energy, Transportation, Connected Work Force, Connected Home and Smart City.
Find out how TM Forum’s Open Digital Ecosystem program helps service providers, commercial enterprises and technology suppliers succeed in the digital world by making it easier to create, build and operate complex innovative services.
Virtualization Community
Visit and explore our interactive community center for virtualization. See how TM Forum’s virtualization project led by the world’s leading providers and suppliers is clearly defining a vision of the new virtualized world.
This community experience includes live demonstrations of our current Catalyst projects – multi-company teams that rapidly develop solutions to meet the needs of service providers and end users of all kinds in the digital economy.
Find out what the key business drivers are and how the latest Frameworx Release captures the following:
- DevOps Transformational Framework for the Digital Ecosystem
- Bueprint for end-to-end management
- Operations and procurement readiness
- Open source direction
TM Forum Community
If you have questions about TM Forum membership or any of its many benefits, this is your one-stop shop. Also stop by our Expert Bar to spend time with experts in Frameworx, Conformance Certification, Training, Publications, and more. Set up your appointment here or stop by any of the Community Centers.
E-resources
Create your own virtual show bag! Work one-on-one with a TM Forum specialist to create your virtual toolkit of e-resources, so you’re ready to hit the ground running, using all your newfound knowledge. Select from guidebooks, standards, APIs, research reports, case studies, training courses, collaborative projects, webinars and more – all focused on the topics that matter most to you and your company, and delivered straight to your inbox. You can do this at any of the community centers.
Executive Appointment Service
The Executive Appointment Service (EAS) is an exclusive, invitation-only, one-on-one private meeting service. Designed to facilitate knowledge exchange between suppliers and service provider executives, the EAS helps to ensure common goals, standards and industry collaboration. For more information or to see if you qualify, please contact .
Exhibitors
Digital Disruption features a powerful mix of big names and emerging suppliers, and the event is designed to give you plenty of time during breaks and lunches to meet the exhibitors. See how their latest innovations, developments and solutions can help you automate your operations, deliver new services to market faster and reduce your bottom line. See the full list of exhibitors here.
Lightning Talks
Come and join us at our Center Stage and hear inspiring keynote lightning talks, brought to you in association with Hot Topics. Hear from world-leading experts on subjects such as innovation, the Internet of Things, disruption and transformation. These thought-provoking, 15-minute keynote lightning talks are designed to not only inspire you, but also to make you think about things in a different way – Digital Disruption is about innovation, after all! The Center Stage will also showcase our world-leading Catalysts and TM Forum case studies – it’s the place to be throughout the show!
At some of the lightning talks, you can even reserve a spot to meet the speaker after their talk. Reserve your place.
Lunch
Each day (Tuesday to Thursday) enjoy lunch in the Hub, where you can network during a break in the conference sessions. During lunch each day there will be Catalyst presentations and Lighting Talks on the Center Stage.
Meet an Expert
TM Forum subject matter experts will be available to discuss your unique challenges and opportunities. You can learn more about how you can leverage Frameworx best practices, standards, and APIs and tools, or get involved in future projects yourself and benefit from the thought leadership and networking that TM Forum offers the industry. Set up your appointment here or at any of the community centers.
Networking
We have carefully designed the Digital Disruption program to give you plenty of time outside conference hours to meet new contacts and catch-up with old friends in the Hub. Here is a list of activities to encourage networking and to refuel!
Hub Happy Hour
DEC10
5:15 pm – 6:30 pm
After a great day of conference sessions, make your way back to the Hub for our Happy Hour, the perfect way to unwind with friends and colleagues, both old and new.
AM and PM Breaks
DEC11
(Times vary – see Agenda at a Glance)
Lunch
DEC9-11
12:30 pm – 2:00 pm (Thursday 12:30 pm – bagged lunch to go)
Speed Networking Activities
Get to know your fellow attendees in these fun, fast and free networking opportunities throughout Digital Disruption 2014. Be sure to bring lots of business cards to exchange!
Speed Networking: Internet of Things – Tuesday, 1:30 PM – 1:50 PM and Wednesday, 1:30 PM – 1:50 PM Customer Centricity and Big Data Analytics – Tuesday, 1:30 – 1:50 PM and Thursday, 11:30 AM – 11:50 AM Security – Wednesday, 12:30 PM – 12:50 PM Virtualization – Wednesday, 1:30 PM – 1:50 PM and Thursday, 11:30 AM – 11:50 AM
Sign up HERE to guarantee a spot or come by on site. Meeting Location: TM Forum Welcome Desk |
Speed Networking:Meet your Bay Area Neighbors – Tuesday, 1:30 PM – 1:50 PM
Sign up HERE to guarantee a spot or come by on site. Meeting Location: TM Forum Welcome Desk |
Press Center
Sponsored by:
Exclusively reserved for attending media, the Press Center offers free private briefing room space to Digital Disruption delegates. Please visit the Media Center for information on the Press Center, private briefing rooms, media passes, press list access and more.
Publications and Posters
Pick up the latest TM Forum publications and posters:
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Case Study Handbook 2021
This latest edition of the TM Forum Case Study Handbook is packed with innovative and inspirational success stories from all kinds of service providers around the world. All have used TM Forum’s assets and activities to achieve a variety of different business goals. -
Insights Research Report: Customer Experience Management
While many of the central principles of customer experience management apply across all market segments, the needs of those segments and certainly the individual customers vary broadly. This report examines the needs of the business customer across the lifecycle, the key services and tools service providers have available to them to respond to these needs, and the approaches they are finding most successful in dealing with them. -
Insights Research Report: Policy and RTCC
This report offers a brief history of RTCC and policy management, and shares the results of our prima facie research conducted by surveying 67 service provider executives through an online survey covering 20 topics. -
Insights Research Report: BSS/OSS in the Era of Digital Services
For communications service providers, the era of digital services represents unprecedented opportunity combined with a highly complex and competitive operating environment. BSS/OSS strategy must be at the heart of the digital services strategy. This report focuses on insight derived from a survey of 44 service providers from around the world. -
Insights Research Report: Managing and Mining Big Data: How to Win
Big data is often described as being about the three Vs – volume, velocity and variety. The primary research at the heart of this Insights Research report is based on our in-depth interviews with service providers around the world and underlines the acute importance of the fourth V – veracity, the integrity of data and, above all, its business value. -
How-to Guides
The newly launched How-to Guides provide practical help in transforming to a digital business. The series is filled with pragmatic advice for the CEO and team on what can be done to ride the digital wave instead of drowning in it and – most importantly – how to do it. -
Perspectives 2014/15
TM Forum’s flagship annual publication explores real-life success stories about thriving in the digital world and looks ahead to the key issues and innovations senior management professionals need to understand.
Scheduling Service
Let us help you manage your schedule! Make an appointment to meet one of our experts, visit one of our four community centers, set up a tour or take part in networking activities. So it’s planned ahead of the event and linked to your calendar, use our TM Forum Scheduling Service.
Set up your appointment with a Catalyst here.
Set up your appointment with an Expert here.
Set up your appointment for a tour or networking activities here.
Theater
In the center of all the buzz, is our theater. Each day it will be very busy with a mix of Lightning Talks and Catalyst presentations. Full theater schedule coming soon!
Tours
Take a tour through the community centers. TM Forum tour guides will walk you around each community center to experience what is happening in disruptive technologies today. For each key topic, you will learn about thought-leading approaches for using Frameworx best practices and standards, plus you’ll be able to see related Catalyst demonstrations demonstrating key enablers for the successful management of services in the digital marketplace and virtualized world.
Hub Overview Tours: On demand tours of the Hub area – stop by and we will pair you up with a tour guide. Hub Highlight Tours: Schedule a tour in advance for specific areas of interest: Hub Highlight Tour: Internet of Things Tuesday, 11:30 AM – 12:00 and Wednesday, 4:00 PM – 4:30 PM Tour all aspects of the Hub related to Internet of Things/M2M
Sign up HERE to guarantee a spot or come by on site. Meeting Location: TM Forum Welcome Desk Hub Highlight Tour: NFV/Virtualization Tuesday, 1:00 PM – 1:30 PM and Thursday, 9:00 AM – 9:30 PM
Sign up HERE to guarantee a spot or come by on site. Meeting Location: TM Forum Welcome Desk Hub Highlight Tour: Customer Centricity and Big Data Analytics Wednesday, 9:00 AM– 9:30 AM and Thursday, 11:00 AM – 11:30 AM
Sign up HERE to guarantee a spot or come by on site. Meeting Location: TM Forum Welcome Desk |
Catalyst Rapid Fire Tours: Internet of Things and Customer Centricity- Tuesday, 5:00 PM – 5:30 PM and Wednesday, 3:30 PM – 4:00 PM Virtualization/NFV – Wednesday, 5:00 PM – 5:30 PMHear 5 minute pitches from all of the Internet of Things Catalyst in rapid fire fashion. A great way to get an overview of multiple projects to find out what you want to dig into next, as well as meet people with common interests. First 10 people to sign up are IN !Sign up HERE to guarantee a spot or come by on site. Meeting Location: TM Forum Welcome DeskHub Deep Dive Technical Tour: For Architects and Engineers Wednesday, 2:00 PM – 3:00 PM
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VIP and Speaker Lounge
Sponsored by:
Open to all VIP and speaker attendees only, this area provides a relaxing environment at the heart of the event. Enjoy complimentary breakfast, snacks, refreshments and concierge service.